PRIVACY POLICY, PRICING, AND TERMS & CONDITIONS
This document outlines our Privacy Policy, Pricing, and Terms & Conditions. By using our services, you agree to be bound by all the terms herein.
2. DEFINITIONS
- Personal Data: Any information that relates directly or indirectly to an individual.
- Sensitive Personal Data: Personal data related to physical or mental health, religious beliefs, etc.
- Processing: Any operation on personal data, including collection, storage, use, or disclosure.
3. COLLECTION AND PROCESSING OF PERSONAL DATA
We collect and process your personal data for purposes including providing our services, managing our relationship with you, and processing payments.
4. DISCLOSURE OF PERSONAL DATA
We may disclose your personal data to third parties, such as our service providers, government authorities, and business partners, for purposes directly related to our services or as required by law.
5. PRICING AND PAYMENT
- Pricing: The prices for our services are detailed on our website or in a specific agreement. We reserve the right to change our prices, and we will announce any such changes by posting the updated pricing on our website or notifying you via email. The revised prices will be effective as of the date of the announcement.
- Billing and Payment: You agree to pay all charges in accordance with our billing terms and authorize us to charge your provided payment method for all amounts owed.
- Execution of Payment: You grant us permission to execute transactions on your behalf, including charging your payment method, to fulfill your service orders and other financial obligations.
6. TERMS AND CONDITIONS OF USE
- Execution of Services: By using our services, you grant us permission to perform the necessary actions to provide them, including processing your data, communicating with you for service and marketing purposes, and sharing data with third-party providers.
- Marketing Consent: You agree to allow us to use your contact information for marketing purposes, with the option to opt out at any time.
- Accuracy of Information: You warrant that all information you provide is accurate and up-to-date and agree to inform us of any changes.
- Governing Law and Jurisdiction: These terms are governed by the laws of Malaysia. Any disputes shall be resolved in the courts of Malaysia.
- User's Security Obligations: You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.
- Intellectual Property Rights: All content, trademarks, and intellectual property on our platform belong to us.
- Indemnification: You agree to indemnify, defend, and hold harmless [Your Company Name], its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from or relating to your use of our services, your violation of these terms, or your infringement of any third-party rights.
- Termination: We reserve the right to terminate your access to our services for any breach of these terms. You may also terminate your account at any time.
- Force Majeure: We shall not be liable for any delay or failure in performance of any part of our services to the extent that such delay or failure is caused by an event beyond our reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, labor disputes, natural disasters, epidemics, governmental orders, or internet and telecommunication outages.
- LIMITATION OF LIABILITY:
- Disclaimer of Warranties: Our services are provided on an "as is" and "as available" basis without any warranties, whether express or implied. We do not guarantee that our services will be error-free or uninterrupted.
- Limitation of Damages: To the fullest extent permitted by Malaysian law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, even if we have been advised of the possibility of such damages. The limitations of liability set forth in this section shall not apply to damages arising from our gross negligence, willful misconduct, or fraud.
- Cap on Liability: In no event shall our total liability to you for any and all claims arising out of or relating to these terms or our services, whether in contract, tort, or otherwise, exceed the total amount you have paid to us for the services in the twelve (12) months immediately preceding the event giving rise to the claim.
7. YOUR RIGHTS AS A DATA SUBJECT
In accordance with the PDPA, you have the right to access, correct, or withdraw your consent to the processing of your personal data.
8. SECURITY OF YOUR PERSONAL DATA
We are committed to protecting your personal data and have implemented reasonable security measures.
9. TRANSFER OF PERSONAL DATA OUTSIDE OF MALAYSIA
Your personal data may be transferred to a jurisdiction outside of Malaysia. By using our services, you explicitly consent to such transfers.
10. CONTACT INFORMATION
For any questions or to exercise your rights, please contact our Data Protection Officer at:
- Company Name: Suasanax Enterprise
- Address: No 66, Lorong 3/18, Bandar Laguna Merbok, Sungai Petani 08000, Kedah
- Email: support@suasanax.com
- Phone: 013-6365573
11. AMENDMENTS TO THIS POLICY
We reserve the right, at our sole discretion, to amend or modify these terms and conditions, privacy policy, and pricing from time to time. We will provide notice of such changes by posting the revised terms on our website.
The revised terms will be effective immediately upon posting. Your continued use of our services after the effective date of the revised terms constitutes your acknowledgment and acceptance of the changes. If you do not agree to the revised terms, you must stop using our services.
Bahasa Malaysia Version
This policy is also available in Bahasa Malaysia. In the event of any conflict, the English version shall prevail.